Effective Date: September 4th, 2023

At PEEYO, we aim to provide you with high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, please read our Refund Policy for guidance on returns and refunds:

1. Eligibility for Refunds

1.1. To be eligible for a refund, you must meet the following conditions:

– The product is damaged, defective, or significantly different from the description.
– You must initiate the return process within 48 hours of receiving the product.

2. Return Process

2.1. To request a return and refund, please follow these steps:

– Contact our customer support team at info@peeyo.in to initiate the return process.
– Provide details about the reason for the return and any relevant photographs or evidence.

2.2. Our team will review your request and provide instructions on how to return the product.

3. Refund Process

3.1. Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

3.2. If your refund is approved, it will be processed, and a credit will be automatically applied to your original payment method within 7-10 working days.

4. Shipping Costs for Returns

4.1. You are responsible for the cost of returning the product unless the return is due to an error on our part (e.g., the wrong product was shipped or the product is defective).

5. No cancellation & refunds will be processed once the order has been placed.

5.1. For all cash on delivery orders; once delivered, no product will be returned or refunded.
No cancellation or order reversal after placing pre-paid order.

5.2. Replacement only for incorrect/damaged item received, if issue is raised within 48 hours of receiving the product..

6. Contact Information

6.1. If you have any questions or concerns regarding our Shipping or Refund Policy, please contact us at info@peeyo.in

Thank you for choosing PEEYO. We value your trust and aim to provide you with an exceptional shopping experience.